Question 1

What is a drop?

Accepted Answer

Drops are limited releases of new collections. Each drop is numbered and announced in advance.

Question 2

How does Dontella Alon fit?

Accepted Answer

Most pieces are intended oversized/boxy. Check the fit guide on each product page. When between sizes, size down for a closer fit or up for a looser fit.

Question 3

Do you ship internationally?

Accepted Answer

Yes. We ship worldwide. Domestic shipping takes 2–5 business days; international 7–14. Free domestic shipping on orders over $200.

Question 4

What is your return policy?

Accepted Answer

30-day returns on unworn items in original condition with tags attached.

Question 5

What payment methods do you accept?

Accepted Answer

Credit/debit cards, Apple Pay, Google Pay, and PayPal where available.

Question 6

Do you restock sold-out items?

Accepted Answer

Select pieces are restocked. Use the Notify Me button on any sold-out product to be alerted.

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